Welcome
Thank you for visiting my shop. I make every effort to make my customers happy, and I am not satisfied until you are satisfied! I understand that a fun and unique wedding is important to every bride, so if you find something that you would like customized to suit your personal style, message me! I will do everything I can to satisfy your requests.
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Worried about ordering something so important online? Call me, email me, reach out to me! I love getting to know my clients, and its important that you feel comfortable with me and your purchase. You can call me at 617.564.3222, and email me at katesaidyesweddings@gmail.com.
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Dont see exactly what you are looking for? I love custom requests! Send me a message and we can work together to create something special for your big day. When an order is customized for you, after you place your order, I get to work! I then send you mock-up images of all your items, and then you can update or change anything you would like. When you approve, I finish up and prepare to ship.
Payment
Payment is through PayPal only. For all orders, I ask for a complete payment up front. Your items will be made and shipped after payment is received.
Shipping
Current production time is 4-6 weeks, not including shipping. If you need something sooner than that, check out my Ready To Ship section here: www.etsy.com/shop/KateSaidYes?section_id=7853169
All items are sent USPS, and if you live in the United States, you will be emailed a tracking number to track your package. International shipments are shipped via USPS First Class International Mail, unless Priority Mail is specifically requested before purchase. Please request insurance before placing your order if it is desired.
Kate Said Yes is not responsible for lost or returned packages. In the event of a returned package, buyer will be responsible for second shipment.
Refunds
I guarantee the quality of my products, and if you are not satisfied with the quality of your purchase, please message me and we can work together to ensure your satisfaction. If your package has been damaged during shipment, please reach out to me within 3 days of delivery with pictures of the box and product so we can reach a timely resolution.
Custom orders and rush orders are non-refundable. When you place a custom order, you will receive mock-up images of all your items to approve, and at that point you can make changes or updates. Once you approve, I complete your order and prepare to ship.
Additional
Thank you for shopping at KateSaidYes! I enjoy working with every buyer, so please message me with any special customizations.
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*If you send me a message, I commit to responding to you within 24 hours. *
*All items, colors, satin, and sizes are customizable. Just let me know what you need. *
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Want to learn more about Kate Said Yes? Were everywhere!
Website: katesaidyesweddings.com
Pinterest: pinterest.com/katesaidyes
Facebook: facebook.com/katesaidyes
Twitter: twitter.com/katesaidyes